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Customer loyalty and investor loyalty are all founded on employee commitment and loyalty, which triggers high-level performance.
My Quest colleagues were "pumped" when they left there. Some even sent our HR leader a note speaking to how great this is going to be. Thank you for adding life to many in my function who continually take our attrition and dissatisfied employees somewhat personally. Thank you for creating energy in me—I am a firm believer that as we go through some of our business challenges this is exactly the right time and right way to go.
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Michele I. Cox
Quest Diagnostics Incorporated